Sales Policy
Effective Date: January 15, 2025

At Nextlite, we are committed to providing a seamless and secure shopping experience for all our customers. This Sales Policy outlines the terms and conditions under which we sell our products, ensuring that your purchases are safe, fair, and transparent. By shopping with us, you agree to the following sales terms.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for sale and in stock. However, due to high demand or other unforeseen circumstances, certain products may be temporarily unavailable. In such cases, we will notify you promptly and offer an alternative product, if available, or issue a full refund.

2. Pricing and Payment

All prices on Nextlite are listed in U.S. Dollars (USD) and are subject to change without notice. We strive to maintain accurate pricing, but in the event of a pricing error, we reserve the right to cancel or modify orders.

  • Payment Methods: We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payments must be made in full before an order is processed.
  • Taxes: Sales tax is applied to orders based on the state or jurisdiction in which the order is placed. The applicable tax will be calculated during checkout.

3. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase. Please review your order carefully to ensure all information is correct, including product selection, shipping address, and payment details. If you notice any discrepancies, contact us immediately at support@alphabracelets.com.

4. Shipping and Delivery

We offer a range of shipping options to ensure your products arrive in a timely manner. Shipping charges will be calculated at checkout based on your location and the shipping method selected. Once your order is processed, we will send you a shipping confirmation email with tracking details.

  • Delivery Times: Standard shipping typically takes 5-7 business days. Expedited shipping options are available for faster delivery. Delivery times may vary based on your location and other factors.
  • International Shipping: We currently ship to a limited number of international locations. Additional shipping fees and customs duties may apply for international orders.

5. Returns and Exchanges

If you are not fully satisfied with your purchase, we offer a 30-day return policy. Products must be in unused, undamaged condition and returned in their original packaging. Custom or personalized products are not eligible for return unless they arrive damaged or defective.

Please refer to our Refund and Return Policy for detailed instructions on how to initiate a return or exchange.

6. Order Cancellations

You may cancel your order within 24 hours of placing it by contacting us at support@alphabracelets.com. After this period, orders may be processed, packed, and shipped, and we cannot guarantee that cancellations will be accepted.

7. Customer Support

At Nextlite, we pride ourselves on exceptional customer service. If you have any questions or concerns regarding your order, products, or the sales process, please do not hesitate to contact us. We are here to assist you and ensure your complete satisfaction.

8. Limitation of Liability

While we take great care to provide accurate product descriptions, images, and pricing, Nextlite is not responsible for any errors, omissions, or damages resulting from the use of our website or products. By purchasing from us, you agree to hold Nextlite harmless from any claims or damages that may arise.

9. Terms of Use

By placing an order with Nextlite, you agree to our Terms and Conditions, which govern your use of our website and the sale of our products. Please review our Terms and Conditions for further details.

10. Policy Updates

We reserve the right to modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this page regularly to stay informed about our sales practices and policies.

Contact Us

If you have any questions or concerns about our Sales Policy or any aspect of your purchase, please feel free to contact us:

Thank you for choosing Nextlite. We are dedicated to providing you with high-quality products and exceptional service.